Last updated: November 9th, 2024
These Terms of Service ("Terms") govern your access to and use of the ReputationDash platform ("Platform," "we," "us," or "our"), provided by ReputationDash, a service designed to help businesses collect and manage online reviews. By accessing or using the Platform, you ("User," "you," or "your") agree to comply with and be bound by these Terms, as well as our Privacy Policy, which is incorporated by reference into these Terms.
If you do not agree to these Terms, you must not access or use the Platform.
By using the ReputationDash Platform, you agree to these Terms. You must be at least 18 years of age or the age of majority in your jurisdiction to use the Platform. If you are using the Platform on behalf of a business or entity, you represent and warrant that you have the authority to bind that entity to these Terms.
ReputationDash provides a suite of tools to help businesses enhance their online reputation by collecting and managing customer feedback, primarily via reviews. Key features of the Platform include:
These features are intended to help businesses gather valuable customer insights, enhance credibility, and improve online visibility.
To use the Platform, you must register for an account by providing accurate and complete information. You agree to update your information as necessary to keep it accurate. You are responsible for maintaining the confidentiality of your account credentials, and you agree to notify us immediately if you suspect any unauthorized access to your account. You are solely responsible for all activities that occur under your account.
You agree to use the Platform in accordance with all applicable laws, regulations, and these Terms. You agree not to:
We reserve the right to suspend or terminate your account if you violate any of these provisions.
The Platform provides tools for collecting reviews from your customers. It is your responsibility to ensure that all reviews collected through the Platform are honest, authentic, and comply with any applicable laws, including privacy laws. ReputationDash does not control the content of the reviews and does not guarantee the accuracy, completeness, or reliability of the feedback provided.
ReputationDash allows for customizable thresholds to filter reviews, including redirecting positive reviews to Google and keeping negative feedback private for internal use. It is your responsibility to manage these settings and ensure they are applied appropriately.
By using the Platform, you acknowledge and agree that all payments made to ReputationDash are non-refundable. This applies to all subscription plans, fees, and charges. ReputationDash does not offer refunds under any circumstances, including but not limited to dissatisfaction with the service, cancellation of the account, or failure to use the Platform.
Access to the ReputationDash Platform may require payment of fees based on the subscription plan you choose. Payment is due in advance for each subscription term, and all fees are non-refundable. You agree to pay all applicable fees for the services you use, including any taxes, and you authorize ReputationDash to charge your designated payment method.
Failure to make payment will result in suspension or termination of your access to the Platform. If you cancel your subscription, you will still be responsible for any outstanding fees due for the current billing period.
Your use of the Platform is governed by our Privacy Policy, which is available on our website. By using the Platform, you consent to the collection, use, and sharing of your information in accordance with the Privacy Policy.
All content, features, and functionality of the Platform, including but not limited to text, images, logos, and software, are the property of ReputationDash or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the Platform without our express permission.
ReputationDash reserves the right to suspend or terminate your account at any time and for any reason, including but not limited to violations of these Terms, non-payment, or misuse of the Platform. Upon termination, you will no longer have access to the Platform, and any data associated with your account may be deleted.
You may also terminate your account at any time by notifying ReputationDash, though no refunds will be issued for any unused portion of your subscription.
The Platform is provided "as is" and without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. ReputationDash does not guarantee the accuracy, reliability, or completeness of any reviews collected through the Platform.
To the fullest extent permitted by law, ReputationDash, its directors, officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to damages for loss of profits, business interruption, or loss of data.
You agree to indemnify and hold harmless ReputationDash, its affiliates, employees, agents, and third-party service providers from and against any claims, damages, liabilities, and expenses (including reasonable attorney's fees) arising from your use of the Platform, violation of these Terms, or infringement of any third-party rights.
ReputationDash reserves the right to modify or update these Terms at any time. Any changes to the Terms will be posted on our website, and the updated Terms will be effective immediately upon posting. It is your responsibility to review the Terms periodically for any updates.
These Terms will be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be resolved through binding arbitration in Delaware, in accordance with the rules of the American Arbitration Association. The decision of the arbitrator will be final and binding.
ReputationDash will not be held liable for any failure or delay in performance of its obligations under these Terms due to causes beyond its reasonable control, including but not limited to natural disasters, acts of government, war, labor strikes, or technological failures.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.
These Terms constitute the entire agreement between you and ReputationDash with respect to your use of the Platform, superseding any prior agreements or communications between you and ReputationDash.
If you have any questions or concerns about these Terms or the Platform, please contact us at:
ReputationDash
Email: hello@reputationdash.com
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